Privacy Policy

VBA Privacy Policy

Last Revised: August 23, 2025

1. Introduction

VBA LLC (“VBA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit vbaspire.com, access Core, purchase services through VBAVoice or Kreadiv, attend VBA events, or use any other products and services we provide.

By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, such as:

  • Name, email address, phone number, and billing details.

  • Membership or service sign-up information (Core, VBAVoice, Kreadiv).

  • Payment details for purchases and subscriptions.

  • Information submitted for job, scholarship, or sponsorship applications.

  • Content of communications when contacting us.

2.2 Information Collected Automatically

When you use our services, we may collect:

  • Device and browser information (IP address, operating system, settings).

  • Usage data (pages visited, time on site, referral sources).

  • Cookies and tracking technologies to improve your experience and marketing.

  • For VBAVoice: call records, call duration, SMS/MMS metadata (not message content), and provisioning details necessary for telecom services and E911 compliance.

2.3 Information from Third-Party Sources

We may receive data from:

  • Social platforms if you log in with Google, Facebook, etc.

  • Marketing and advertising partners.

  • Fraud prevention and security vendors.

  • Telecom carriers that support VBAVoice services.

3. How We Use Information

We use your information to:

  • Deliver and improve services (Core, VBAVoice, Kreadiv, events).

  • Process payments and manage subscriptions.

  • Provide VBAVoice functionality, including call routing, account provisioning, and compliance with telecom regulations.

  • Personalize your experience and recommend relevant resources.

  • Send updates, promotions, and service communications.

  • Detect and prevent fraud or misuse.

  • Comply with legal requirements (including telecom and E911 obligations).

4. How We Share Information

4.1 Service Providers

We may share data with trusted third parties who help us deliver services, including:

  • Payment processors (e.g., Stripe).

  • Communications and analytics tools.

  • VBAVoice telecom carriers and technology partners to enable call routing, SMS/MMS delivery, and emergency service compliance.

4.2 Legal Compliance & Safety

We may disclose information to comply with legal requirements, enforce agreements, or protect the rights and safety of VBA and its users. This includes mandatory disclosures for VBAVoice under telecom laws and emergency service rules.

4.3 Business Transfers

In the event of a merger, acquisition, or transfer, your data may be included in transferred assets.

5. Data Security & Retention

We use encryption, access controls, and monitoring to protect your data. For VBAVoice, call logs and related telecom data are retained as required by law and for account management. Personal data is retained only as long as needed to provide services, meet legal obligations, or resolve disputes.

6. Your Privacy Rights

You may have the right to access, update, delete, restrict, or request a copy of your data. You may also opt out of promotional communications. To exercise your rights, contact it@vbaspire.com.

7. Cookies & Tracking

We use cookies and similar tools to improve performance, analyze usage, and deliver relevant ads. You can manage cookies through your browser.

8. Communications

8.1 Promotional

We may send marketing updates. You can unsubscribe at any time.

8.2 Service & Billing

We may send essential service notices such as:

  • Payment confirmations.

  • VBAVoice activation and provisioning updates.

  • Telecom/E911 compliance notices.

  • Security alerts or account notices.
    These communications are mandatory and cannot be unsubscribed from.

9. California Privacy Rights (CCPA)

California residents may request access, deletion, or opt out of personal data sales. VBA does not sell personal data. Contact it@vbaspire.com to exercise rights.

10. Third-Party Websites

Our services may link to other sites. We are not responsible for their practices and recommend reviewing their privacy policies.

11. Changes

We may update this Privacy Policy. Material changes will be shared by email or website notice.

12. Contact

Email: legal@vbaspire.com
Mail: 8301 State Line Rd. Ste 220 #1604, Kansas City, MO 64114